Contact us

Here you will find the various way to contact us.

Our staff team will never join your server to ask something from you. We have full access to everything for solving any issues which you've reported. Therefore never give anyone permissions, passwords or any other information. Even if they prove to work for Fryxel.



The support department handles all support inquiries around the clock.

[email protected]

Around the clock

General inquiries

This department handles all the general inquiries aswell marketing or any other subjects which doesn't fit in the other departments.

[email protected]

Opening hours below


Handles abuse reports and other complaint reports.

[email protected]

Opening hours below


Opening hours

Day Opening hours
Monday 08:00 - 20:30
Tuesday 08:00 - 20:30
Wednesday 08:00 - 20:30
Thursday 08:00 - 20:30
Friday 08:00 - 21:30
Saturday 08:00 - 21:30
Sunday 09:00 - 20:30
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